In 1997, Zagro was first awarded ISO 9002 certification for Quality Management System (“QMS”) in manufacturing. In 2004, Zagro expanded its QMS to achieve ISO 9001:2000 certification for its production facilities. In 2010, Zagro upgraded its QMS and achieved the latest ISO 9001:2008 Standard certified by TÜV SÜV PSB.

Also in 1997, Zagro was awarded the ISO/IEC 17025:2005 Accreditation  for its laboratory facilities, Pacific Lab Services.  This accreditation is under the Singapore Accreditation Council’s Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) and is recognised worldwide through the international Mutual Recognition Arrangement.  This includes the International Laboratory Accreditation Cooperation for Testing and Calibration (ILAC), European Accreditation Cooperation for Testing and Calibration (EAC), International Accreditation Forum (IAF), and others.

In 2010, having embarked on the food-chain safety programme, Zagro achieved both HACCP & ISO 22000:2005 food safety certifications by World Certification Services under UKAS. The certifications are also recognized worldwide with the International Accreditation Forum, Inc. (IAF)

In 2011, in line with the Group's continuous efforts towards excellence, Zagro achieved the European FAMI-QS and GMP certifications by DNV. This means Zagro has attained the highest standards required in the manufacturing of feed premixes and additives.

Also in 2011, Zagro successfully implemented Business Continuity Management System and was awarded BS 25999-2:2007 as well as SS 540:2008 accreditations. The implementation of business continuity plans ensures the interest of all stakeholders, customers and business partners during a crisis.

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